The guest on the show this week is Bill Zender, head of Bill Zender and Associates Consulting. Bill is a former gaming control agent, and has worked in many aspects of the casino business, from dealer to casino manager. He is the author of, How To Detect Casino Cheating at Blackjack, and Advantage Play for the Casino Executive as well as his two Casino-ology books.
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Good show. Zender is right. It's amazing how many casino management types have no clue about the casino biz.
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