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[00:00] Introduction of Jackson, a surveillance employee and blackjack AP
[00:36] Jackson's history working in surveillance
[03:45] Surveillance advantage play training and detection
[11:50] Tape review threshold and methods
[17:49] Do surveillance people go down to the floor?
[18:34] Contributing to OSN
[19:27] How many APs are typically spotted in a week?
[21:02] Carnival games
[22:17] Where does heat originate?
[24:41] Counter detection software
[26:35] Can most surveillance employees count?
[27:37] Review policy
[29:31] As a dealer, did Jackson count or evaluate players?
[31:57] How often does Jackson play?
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[37:58] How did Jackson get his bankroll?
[42:51] Do surveillance guys go to AP forums?
[43:57] Has Jackson met players that he has spotted from surveillance?
[45:30] Jackson's back-offs
[47:12] Playing with a mask
[49:02] Has Jackson been flyered?